Office Policies and Procedures

Welcome!

I look forward to being your coach and supporting you on your journey.

The following are some very general guidelines that reflect how I prefer to work with my clients.

Sessions are available via video conferencing (Skype or Zoom), telephone, or in-person.

Session Appointment Etiquette

We will establish a mutually agreed upon time for your session. Should you cancel or postpone without a minimum of 24 hours’ notice, you will be charged the normal fee for a session; except in the case of illness (personally or family members) in which case a session may be rescheduled at no charge.

Fees

PAYMENT IS REQUIRED BEFORE THE BEGINNING OF OUR WORK. I accept checks or Venmo.

Confidentiality

All information discussed or provided during our sessions will be kept strictly confidential. However, for International Coaching Federation (ICF) continued accreditation purposes, I ask for your permission to disclose your name, email, and the date of our client sessions.

For my ongoing professional development, I engage monthly in a reflective practice with a coach-supervisor. I explore themes and situations that arise for me as a coach. In this context I describe my work without providing any identifying information about my clients. I may ask, on occasion, for your permission to record a session, for my own development, that may be used with my supervisor. Your identifying information will be kept confidential and I will delete the recording once my work with it has been completed. Please feel free to agree or decline as it feels appropriate to you.

Telephone

I do not charge for calls between sessions; and I encourage my clients to call me and make use of our partnership in this way. Should calls become too numerous and lengthy, we will discuss additional protocols.

E-mails

Please do not communicate with me through email. I see a number of clients during the week and am unable to read and respond to personal emails in a timely way. It is not acceptable to schedule, cancel, or change a session through email.

The Coaching Relationship

As a client, you understand and agree that you are fully responsible for your well-being during your coaching sessions, including your choices and decisions. This coaching relationship is in no way to be construed as psychological counseling or any other type of psychotherapy.